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Spinrollz Casino
Spinrollz Casino

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Responsible gambling

At Spinrollz Casino, we understand the importance of responsible gaming and want to ensure that our players have a safe and enjoyable experience. We are committed to providing tools and resources to help you maintain control over your gaming habits.

Deposit Limits: You can set daily, weekly, or monthly deposit limits to prevent excessive spending. These limits will be enforced immediately, and you can only decrease them (a 24-hour cooldown is required to increase).

Time-Outs: Take a break from gaming with our temporary time-out option, which can last from 7-90 days. This feature gives you the opportunity to step away from the game and reassess your habits.

Self-Exclusion: If you feel like you need a more permanent break, our self-exclusion feature allows you to block access to your account for a period of time (with a 24-hour cooling-off period to revoke). This can be extended but not reduced during the period. For players who require indefinite self-exclusion, a minimum of 7 days is required to lift the restriction.

Reality Check: You can opt-in to receive session reminders that prompt you for self-assessment mid-session. These pop-up alerts suggest taking a break or logging out after a set amount of time (30/60/120 minutes).

Account Closure: If you need immediate assistance, you can choose to close your account. This will result in the return of funds to your deposit method within 30 days.

Verification: We take minors' safety seriously and require age confirmation at sign-up, plus document checks on withdrawal requests to prevent underage access.

Support Organizations: We recognize that sometimes players may need additional support beyond our own tools. Below are some links to reputable organizations offering free assistance:

  • GamblingTherapy - global support with live chat
  • Aidejeu.ca (Aide et Référence) - 24/7 helpline on excessive gaming, phone and chat support for loved ones
  • SOS Joueurs - French-language support for gambling addiction, phone permanence, social support
  • Gamblers Anonymous - local chapters with 12-step meetings

These organizations can provide valuable guidance and assistance in managing your gaming habits. If you or someone you know is struggling with problem gaming, please reach out to these resources.

Additional Support: Our team of trained customer support agents is available around the clock to address any concerns or questions you may have regarding our responsible gaming tools or services.